Terms of Service
Last updated: 7 July 2026
What changed in this update: we added the Subscriptions & billing section and updated the names of our AI providers.
By using Auprès you agree to these terms. They’re short on purpose.
What Auprès is
Auprès is an AI companion app for everyday questions and life organisation. Avalon Design Studio, Inc. (“we”, “us”) provides it.
Not medical, legal, or financial advice
Auprès can talk about health, money, and the law in general terms. It is not a substitute for a doctor, lawyer, or financial professional. For anything serious or specific to your situation, check with the appropriate professional. We design Auprès to remind you of this when those topics come up, but the reminder isn’t a substitute for your own judgement.
Your account
- You must be at least thirteen to use Auprès. If you’re under eighteen, please get a parent or guardian’s OK first.
- Keep your sign-in email and password (or magic-link inbox) secure. You’re responsible for what happens under your account.
- You can delete your account any time from Settings → Delete account. We’ll remove your data per our Privacy Policy.
What you put in
You keep ownership of everything you write or upload. By using Auprès you give us a narrow license to store and process it so we can show it back to you, sync it across your devices, and pass it to our AI providers (Mistral for answers, and OpenAI for the similarity search that finds your past conversations — see our Privacy Policy for the full list) to generate answers. That license ends when you delete the content (or your account).
Don’t use Auprès to do anything illegal, harassing, hateful, or that violates someone else’s rights. Don’t upload content you don’t have the right to share. We may suspend accounts that do.
Acceptable use
Auprès is built to be a calm, considered helper for everyday personal questions — health context, household decisions, recipes, life organisation. It’s not built for the kinds of workloads other AI tools are designed around. Specifically, please don’t use Auprès for:
- Commercial code generation, software engineering work, or anything you’d normally use a developer-focused AI tool for.
- Bulk content generation, automated scraping, or scripted access to the service.
- Reselling answers, building a competing product on top of our output, or fine-tuning a model on Auprès’ responses.
- Sharing a single account between multiple people. Each person who wants to use Auprès should have their own.
Fair-use limits
To keep the service available to everyone at a sustainable cost, every account has a limit on how many messages can be sent in a rolling time window. The current limits are visible in Settings → Usage and adjust as we add paid tiers. If you hit the limit, the input pauses and shows you when it resets — usually a few hours. Background work Auprès does for you on its own (writing chat summaries, learning stable facts) does not count against your limit.
We reserve the right to adjust limits with notice. We won’t narrow limits on existing paid tiers without giving subscribers a way out (refund or grandfather).
Subscriptions & billing
Some parts of Auprès require a paid subscription. Payments are processed by Stripe, our payment provider — your card details go to Stripe directly and never touch our servers.
- Plans and prices. We may offer more than one subscription tier. The price, what’s included, and the billing period are shown clearly at the moment you subscribe — that page is the authoritative statement of what you’re buying.
- Free trial. Where we offer a free trial (currently fourteen days), your card is saved when you start but not charged until the trial ends. Cancel any time during the trial and you pay nothing. If you don’t cancel, the subscription begins automatically when the trial ends.
- Auto-renewal. Subscriptions renew automatically each month until you cancel.
- Cancelling. You can cancel any time from the billing portal (Settings → Manage subscription, or see our billing help page) or by emailing bonjour@aupres.ai. Cancellation takes effect at the end of your current billing period — you keep access to everything you’ve paid for until then.
- Refunds. We don’t give refunds for partial billing periods, except where the law requires it. If something has genuinely gone wrong on our side, email us and we’ll make it right.
- Price changes. If we change the price of your subscription, we’ll email you at least thirty days before the new price takes effect. If you don’t want to pay it, cancel before the change and you won’t be charged the new amount.
- Taxes. Prices may not include sales tax or VAT. Where tax applies, it’s added at checkout based on your location.
What we provide (and don’t)
We work hard to keep Auprès running, but we can’t promise it will always be available, that answers will always be right, or that the service will fit every purpose. The app is provided “as is” — to the extent the law allows.
We’re not liable for indirect or consequential damages flowing from your use of Auprès. For anything we are liable for, our total responsibility to you for any twelve-month period is capped at the amount you paid us during that period (or $50, whichever is larger).
Changes
We may update these terms. If we change them materially, we’ll email signed-in users at least thirty days before the change. Continuing to use Auprès after that means you accept the update.
Where this lives
These terms are governed by the laws of the State of Tennessee, USA (where Avalon Design Studio, Inc. is registered). Any dispute not resolved informally goes to the state or federal courts in Tennessee.
Contact
Avalon Design Studio, Inc. · legal@aupres.ai